Boss Trade GmbH
Christophstr. 40, 50670 Köln
Telefon: + 49 0 162 7550575
E-posta: info @

Note: Insofar as personal relationships are in male form in this contract, both male and female persons are addressed with this formulation. §2 scope (1) For the business relationship between the seller and the customer, these general terms and conditions apply exclusively in the version valid at the time of the order, unless otherwise agreed. Deviating conditions of the customer will not be recognized, unless the seller expressly agrees to their validity. (2) According to § 13 BGB, a consumer is any natural person who concludes a legal transaction for a purpose that can neither be attributed to their commercial nor their independent professional activity. (3) The right of withdrawal in these terms and conditions does not apply in the context of business relationships between the seller and entrepreneurs according to § 14 BGB. We recommend customers who are not sure whether they are consumers or entrepreneurs to exercise their right of withdrawal in good time. If the subsequent legal check shows that the customer is an entrepreneur within the meaning of Section 14 of the German Civil Code, sentence 1 applies. §3 obligations of the customer (1) The customer is obliged to provide truthful information when registering / ordering. The customer must notify us immediately of any changes to the data that are important for our business relationship (e.g. name, address, email address, entrepreneurial status), at the latest before the next order. If we are informed of incorrect data, we are entitled to withdraw from contracts that have already been concluded and to block our online shop for this buyer. (2) Customers who register in our online shop choose a password themselves for future access. The customer undertakes to treat this password confidentially and not to make it accessible to unauthorized third parties. We assume no liability for misuse of the password caused by the customer. (3) Order processing and contact are usually carried out by email and automated order processing. The customer must ensure that the e-mail address provided by him for processing the order is correct so that the e-mails sent by the seller can be received at this address. In particular, when using SPAM filters, the customer must ensure that all e-mails sent by the seller or by third parties commissioned to process the order can be delivered. (4) The customer guarantees that the templates (in particular image and text files), content and materials that are sent to the seller do not violate any copyrights, trademarks or other property rights of third parties, general personal rights or other rights of third parties. The customer declares that he is in possession of the copying and reproduction rights of the submitted data. (5) The customer exempts the seller from all third party claims upon first request and undertakes to compensate us for any damage that the seller incurs due to the rights of the third party. This also includes any legal costs incurred by us (lawyer and court costs). §4 contract conclusion / technical procedure for contract conclusion / contract language (1) The presentation of the goods / service offers does not constitute a binding offer of contract. By submitting a chargeable order via internet, fax, telephone or email, the customer is submitting a binding offer. The seller reserves the right to freely decide whether to accept the offer. Acceptance is made by confirmation or delivering the goods. If the customer does not receive an order confirmation or delivery within two weeks, the customer is no longer bound to his order. (2) Information about the technical steps to conclude a contract The customer can place goods in the shopping cart on the product range page by pressing the button "Add to cart" or a corresponding graphic symbol. After the customer has placed all the goods he wants in the shopping cart, he can initiate the ordering process by pressing the "Checkout" button. In the next step, the customer can log in for the first time by entering his personal data and registering or logging in with his existing access data by entering his email address and password and then pressing the "Log in" button. Alternatively, an order can also be placed without creating a customer account. In this case, the customer must provide information on the billing and delivery address as well as his email address. An overview opens with details of the billing and delivery address and a field for entering delivery notes. The customer can select his payment method in the field below. Further below, he can choose whether he is a private or commercial buyer. After the AThe general terms and conditions are displayed when you select them and must be confirmed by the customer by activation. Below this, the customer is shown an overview of the products he has selected. Before submitting a binding order, the customer can continuously correct his entries using the usual keyboard and mouse functions. To do this, the browser function “Back” can be selected to return to the shopping cart, where the selected goods and the quantity can be changed and corrected. At the end of the page, the customer clicks the button “Order now for a fee”. A page then opens that confirms the customer's order. The acceptance by the seller takes place in accordance with paragraph 1. (3) The contract text is made available exclusively in German. The buyer can save the text of the contract by using the "Save As" function of his browser to save the relevant website on his computer. The print function of his browser also enables him to print out the contract text. §5 prices (1) Unless otherwise stated in the seller's product description, the prices given are total prices that include statutory sales tax. Any additional delivery and shipping costs that may be incurred are specified separately in the respective product description. (2) In the case of contracts with an agreed delivery time of more than six weeks, the seller reserves the right to increase the prices in line with the cost increases that have occurred, insofar as these are not the responsibility of the seller. If the customer does not agree to the price increase, he has the option of withdrawing from the contract. §6 delivery of goods, shipping costs, return costs (1) Unless otherwise agreed between the parties in the context of the conclusion of the contract, the delivery time is min. 30 working days (within Germany) from the working day following the approval for printing. (2) The delivery of goods takes place on the dispatch route to the delivery address specified by the customer, unless otherwise agreed. When processing the transaction, the delivery address specified in the seller's order processing is decisive. (3) If the transport company sends the goods back to the seller because delivery to the customer was not possible, the customer bears the costs for the unsuccessful shipment. This does not apply if the customer effectively exercises his right of withdrawal, if he is not responsible for the circumstance that led to the impossibility of delivery or if he was temporarily prevented from accepting the offered service, unless the seller gave him the opportunity had announced the service a reasonable time in advance. (4) If the customer acts as a consumer, the risk of accidental loss and accidental deterioration of the goods sold is generally only transferred when the goods are handed over to the customer or a person authorized to receive them. Notwithstanding this, the risk of accidental loss and accidental deterioration of the goods sold, even in the case of consumers, is already transferred to the customer as soon as the seller has delivered the goods to the freight forwarder, the carrier or the person or institution otherwise assigned to carry out the shipment, if The customer has commissioned the freight forwarder, the carrier or any other person or institution to carry out the shipment and the seller has not previously named this person or institution to the customer. If the customer acts as an entrepreneur, the risk of accidental loss and accidental deterioration of the goods sold is transferred to the customer as soon as the seller has delivered the goods to the freight forwarder, the carrier or the person or institution otherwise assigned to carry out the shipment. (5) The seller reserves the right to withdraw from the contract in the event of incorrect or improper self-delivery. This only applies in the event that the seller is not responsible for the non-delivery and the seller has concluded a specific hedging transaction with the supplier with due care. The seller will make every reasonable effort to procure the goods. In the event of the unavailability or only partial availability of the goods, the customer will be informed immediately and the consideration will be reimbursed immediately. §7 print and order data, preliminary work, data transfer (1) The data are to be transmitted to the seller in the file formats and print data specified by the seller. A fault-free service for different file formats cannot be guaranteed, unless the seller has approved this format in writing. The customer is fully liable for the correctness of this data, even if data is transmitted- or there are data carrier errors, but these are not the responsibility of the seller. (2) Deliveries of all kinds by the customer or by a third party engaged by him, this also applies to data carriers and transferred data, are not subject to any inspection obligation on the part of the seller. This does not apply to data that are obviously unprocessable or illegible, or if there is an express agreement to check the print data. (3) The seller has the right, without being obliged to do so, to independently carry out the necessary preparatory work, in particular on the delivered or transferred data of the customer, without consulting the customer, if this is in the economic interest of the customer or helps to meet the completion date of the order. If the customer's data do not correspond to the seller's specifications and errors in the end product arise due to a corresponding adjustment of the print data, these are not at the seller's expense. The customer expressly declares that this work is carried out at his own risk. A complaint is therefore excluded. Such works will be calculated by the respective expenditure of time. (4) In the case of data transfers, the customer must use the latest technical protection programs for computer viruses before they are sent. Data backup is the sole responsibility of the customer. The seller is entitled to make copies of the data. (5) Products to which the customer is entitled, in particular data and data carriers, will only be archived by the seller after express agreement and against special remuneration beyond the time the end product is handed over to the customer or his vicarious agents. If the aforementioned items are to be insured, the customer must do this himself if there is no agreement. (6) Data on CD / DVD and other order documents will not be returned. (7) The seller reserves the right not to execute the order if the submission or the content of the transferred data or the fulfillment of the order would violate applicable criminal law or could be punished as an administrative offense or with the submission or the content of the transferred data Obviously racist, xenophobic, violent, radical or otherwise unconstitutional goals are being pursued or the submission or the content of the transmitted data is sexist in nature or the submission or the content of the transmitted data disregards general ethical values ​​or is to be classified as immoral for other reasons. There is no obligation for the seller to check the templates and content of the customer for possible legal violations. The responsibility for templates and content lies exclusively with the customer. (8) The customer, who acts as an entrepreneur, is aware that the commercial customs of the printing industry (e.g. no obligation to surrender intermediate products such as data, lithos or printing plates that are created for the production of the end product owed) apply in commercial transactions, unless a different order was granted. §8 Production-specific features (1) The customer is aware that in all manufacturing processes slight deviations from other orders or individual pieces, in particular slight color deviations between two or more orders, slight color deviations from an earlier order, slight color deviations between individual sheets within an order, slight cutting and Folding tolerances (deviations from the final format) can arise. Warranty rights based on this are excluded. For technical reasons, the same applies to the comparison between other templates (such as proofs, printouts, test prints and printout data), even if they were created by the seller, and the end product. (2) Due to production reasons, the direction of the paper cannot be taken into account when placing. The customer is aware of the slight breakage caused by this when folding as well as deviations in the strength or rigidity of the product and do not constitute a defect in the service. (3) The following applies to shipping to a delivery address: Excess or short deliveries of up to 15% of the goods ordered cannot be objected to. This also includes waste, start-up sheets, set-up copies of further processing machines, production-related waste of the upper and lower sheets. (4) The seller is only liable for deviations in the quality of the material used up to the amount of the order value. §9 retention of title (1) In relation to consumers, the seller retains ownership of the delivered goods until the purchase price owed has been paid in full. (2) The seller reserves the right to deal with entrepreneurs until all claims from an ongoing transaction have been settled in fullownership of the delivered goods. (3) Entrepreneurs are entitled to resell the reserved goods in the ordinary course of business. The customer assigns all resulting claims against third parties in the amount of the respective invoice value (including sales tax) to the seller in advance. This assignment applies regardless of whether the reserved goods have been resold without or after processing. The customer remains authorized to collect the claims even after the assignment. The right of the seller to collect the claims himself remains unaffected. However, the seller will not collect the claims as long as the customer meets his payment obligations to the seller, does not fall into arrears and no application has been made to open insolvency proceedings. §10 payment All payment obligations of the customer are to be paid in advance as standard, otherwise after invoicing within the agreed payment term without deductions, free of charges and fees, unless otherwise agreed in writing. Unless otherwise agreed, all payments must be made exclusively to the account mentioned overleaf. If prepayment has been agreed, payment is due immediately after the conclusion of the contract. In the case of payment in advance, the total invoice amount must be transferred to the seller's account. After receipt of payment, the service is provided by the seller. §11 cancellation policy Right of withdrawal: You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day the contract is concluded. To exercise your right of withdrawal, you must contact us Boss Trade GmbH Christophstrasse 40, 50670 Cologne Phone: + 49 0 162 7550575 E-posta: info @ by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can also electronically fill out and submit the model withdrawal form or another clear declaration on our website under . If you make use of this option, we will immediately send you a confirmation (e.g. by email) of the receipt of such a revocation. In order to meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of the withdrawal: If you withdraw from this contract, we will have given you all the payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods. Exclusion or premature expiry of the right of withdrawal The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the consumer's personal needs. - End of revocation- §12 Warranty and Liability (1) If the purchased item is defective, the provisions of statutory liability for defects apply. (2) The limitation period for customers acting as consumers is two years from delivery of the goods to the customer. For customers who act as entrepreneurs, the limitation period is twelve months from delivery of the goods. (3) For used items, the limitation period is one year from delivery of the goods to the customer. This does not apply to things that have not been used for a building in accordance with their normal use and have caused its defectiveness, for damage resulting from injury to life, limb or health, which is due to an intentional or negligent breach of duty by the seller or an intentional one or negligent breach of duty by a legal representative or vicarious agent of the seller, for other damages based on an intentional or grossly negligent breach of duty by the seller or on an intentional or grossly negligent breach of duty by a legal representative or vicarious agent of the user, as well as in the event that the Seller has fraudulently concealed the defect. (4) Cases of liability for defects are to be dealt with directly with the seller. Negotiations with independent representatives who are not directly employed by us do not constitute negotiations within the meaning of Section 203 (1) BGB. (5) If the customer recognizes transport damage to the delivered goods / packaging upon delivery, the customer is asked to have this confirmed in writing by the employee of the transport company when accepting the goods and to inform the seller of this. Failure to provide a written confirmation has no consequences for the customer's statutory warranty rights. The written confirmation of the carrier only supports the assertion of the seller's claim against the carrier or transport insurance. If the customer takes photographs of the damage, we ask the customer to send these images to the seller. (6) The seller is liable in accordance with the statutory provisions insofar as the customer asserts claims for damages based on intent or gross negligence, including intent or gross negligence on the part of the legal representatives of the seller or his vicarious agents. Insofar as the seller is not accused of an intentional or grossly negligent breach of contract, liability for damages is limited to the foreseeable, typically occurring damage. The seller is not liable for the breach of ancillary service obligations with the exception of pre-contractual ancillary service obligations in the event of slight negligence. Incidentally, a liability of the seller is excluded. (7) Liability for culpable injury to life, body or health remains unaffected; this also applies to mandatory liability afterthe product liability law and other mandatory legal regulations. (8) An insignificant defect does not justify any claims for defects for entrepreneurs. If the buyer acts as an entrepreneur, the seller has the choice of the type of supplementary performance and the limitation period for new goods for defects is one year from the transfer of risk and the limitation period does not start again if a replacement delivery is made within the scope of liability for defects. The warranty for used goods is generally excluded for entrepreneurs. (9) The seller is not liable to customers for impossibility of delivery or for delays in delivery, insofar as these are caused by force majeure or other events that were not foreseeable at the time the contract was concluded (e.g. operational disruptions of all kinds, difficulties in material or energy procurement, transport delays , Strikes, legal lockouts, lack of labor, energy or raw materials, difficulties in obtaining the necessary official permits, official measures or the lack of, incorrect or late delivery by suppliers) for which the seller is not responsible . If such events make the delivery or service significantly more difficult or impossible and the hindrance is not only of a temporary nature, the customer is entitled to withdraw from the contract. In the case of temporary obstacles, the delivery or service deadlines are extended or the delivery or service dates are postponed by the period of the hindrance plus an appropriate start-up period. If the customer cannot be expected to accept the delivery or service as a result of the delay, he can withdraw from the contract by means of an immediate written declaration. §13 final provisions (1) Additions or changes to this contract must be made in writing. This also applies to this written form clause. (2) The place of fulfillment and place of jurisdiction is, as far as legally permissible, for services as well as all disputes arising between the parties, the registered office of the seller. In the case of end consumers, the place of performance and jurisdiction are the buyer's headquarters. If the private end consumer does not have a place of residence within the European Union, the place of jurisdiction is the seller's registered office. In dealings with end consumers within the European Union, the law of the end consumer's place of residence may also apply, provided that it is mandatory to comply with consumer law provisions. (3) For consumers and other persons with their usual seat or residence in a member state of the European Union (EU) or the European Economic Area (EEA) at the time of the conclusion of the contract, German law applies to the exclusion of the UN Sales Convention. For consumers habitually resident in a country that does not belong to either the EU or the EEA, German law applies to the exclusion of the UN sales law and German consumer protection law. Regardless of this choice of law, the mandatory consumer protection law of the state in which they have their habitual residence at the time of the conclusion of the contract always applies to consumers within the EU. (4) If one or more of the clauses of this contract are ineffective or should become in the course of time, the effectiveness of the rest of the contract remains unaffected. The legal regulations take the place of the ineffective clauses. The statutory regulations also apply in the event of a loophole. §14 Alternative Dispute Resolution (1) The EU Commission provides a platform for online dispute resolution under the following link: This platform serves as a contact point for the out-of-court settlement of disputes arising from online sales or service contracts in which a consumer is involved. (2) The seller is neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board. *** Status: May 2019

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